卢世文/LU SHIWEN

酒店管理系

副教授/ Associate Professor

博士/Ph.D.

邮箱/Email:920567@hainnu.edu.cn

研究方向/Research Interests

-消费者行为/ Consumer Behavior

-酒店管理/Hospitality Management

-文化旅游/ Cultural Tourism

-服务业技术研究/ Technology in the Service Sector

主讲课程/Teaching Courses

-《餐饮管理》/ Catering Management

-《旅游美学》/ Tourism Aesthetics

-《品牌营销》/Brand Marketing

-《旅游社会学》/Tourism Sociology

科研成果/Research Achievements

代表性论文/ Representative Publications

1. Shiwen, L., Kwon, J., & Ahn, J. (2022). Self-service technology in the hospitality and tourism settings: a critical review of the literature.Journal of Hospitality & Tourism Research, 46(6), 1220-1236. (SSCI, Q2, IF=4.4)，

2. Lu, S., & Ahn, J. (2023). Assessment of job meaning based on attributes of food-delivery mobile applications.Current Issues in Tourism, 1-20. (SSCI, Q1, IF=5.7)

3. Shiwen, L., & Ahn, J. (2023). Role of employee personality traits in job performance in the restaurant food franchise context.International Journal of Hospitality Management, 113, 103512. (SSCI, Q1, IF=9.9).

4. Shiwen, L., & Ahn, J. (2023). An empirical examination of push-pull-mooring factors influencing restaurant customers’ intention to use mobile payment: A comparison of mobile payment service types.Technology Analysis & Strategic Management. 1-13. (SSCI, Q3, IF= 3.7)

5. Lu, S., & Ahn, J. (2024). The effects of relationship characteristics on customer behaviour: a comparison of independent and corporate online travel agencies.Current Issues in Tourism, 1-15. (SSCI, Q1, IF=5.7)

6. Lu, S., & Ahn, J. (2024). Authenticity in small businesses: exploring the consequences of brand authenticity.Asia Pacific Journal of Marketing and Logistics. (SSCI, Q3, IF=3.7)

7. Shiwen, L., & Ahn, J. (2024). The role of customer engagement in relationship quality with a resale platform.Total Quality Management & Business Excellence, 1-19. (SSCI, Q2, IF=3.6)

8. Shiwen, L., & Ahn, J. (2024). Influence of Franchisee Motivation on Their Satisfaction in the Food Franchise Sector. Journal of Business-to-Business Marketing, 1-13. (SSCI, Q3, IF=2.0)

9. Shiwen, L., & Ahn, J. (2024). Antecedents of restaurant franchisee switching and termination intentions.International Journal of Hospitality Management.Accepted. (SSCI, Q1, IF=9.9)

科研项目/Research Projects

-海南省省级课题“海南加快加快城乡融合发展的路径研究”，中共海南省委政策研究室，参与